Privacy Policy

Privacy Policy

At Hepra Limited, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully to understand how we handle your personal information.

By using our website or services, you consent to the terms outlined in this Privacy Policy.

Information We Collect

We collect information to provide better services and ensure a seamless experience. The types of information we collect include:

1. Personal Information

When you interact with us, we may collect the following:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (securely processed)

2. Non-Personal Information

We also collect non-identifiable data, such as:

  • Browser type and version
  • Device type
  • IP address
  • Pages visited and time spent on the site

How We Use Your Information

We use your information to:
✔ Provide and manage our products and services
✔ Process transactions and deliver orders
✔ Improve and personalize your user experience
✔ Communicate updates, promotions, or relevant information
✔ Comply with legal obligations or enforce our terms

How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties in the following cases:

  • Service Providers: We may share your information with vendors who assist with payment processing, delivery services, and customer support.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.

How We Protect Your Information

We implement industry-standard security measures to safeguard your data, including:
✔ Data encryption during transmission
✔ Secure storage of personal information
✔ Regular monitoring for vulnerabilities and breaches

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your personal data.
  • Opt-Out: Unsubscribe from marketing communications.
  • Data Portability: Request a copy of your data in a portable format.

To exercise your rights, contact us at [Insert Email Address].

Cookies and Tracking Technologies

We use cookies to enhance your experience and analyze site traffic. For more information, visit our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing your data.

Children's Privacy

We do not knowingly collect data from individuals under the age of 13. If you believe a child has provided us with personal information, please contact us, and we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates. The "Effective Date" at the top indicates when the latest changes were made.