At Hepra Limited, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us. Please read this policy carefully to understand how we handle your data.
By using our website or services, you consent to the terms outlined in this Privacy Policy.
📥 Information We Collect
We collect information to provide better services and ensure a seamless experience. The types of information we may collect include:
1. Personal Information
When you interact with us, we may collect:
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Name
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Email address
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Phone number
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Billing and shipping addresses
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Payment details (securely processed)
2. Non-Personal Information
We may also collect non-identifiable data, such as:
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Browser type and version
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Device type
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IP address
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Pages visited and time spent on the site
🛠 How We Use Your Information
Your information helps us to:
✔ Provide and manage our products and services
✔ Process transactions and deliver orders
✔ Improve and personalize your user experience
✔ Communicate updates, promotions, or relevant information
✔ Comply with legal obligations or enforce our terms
🔗 How We Share Your Information
We do not sell or rent your personal information to third parties. However, your data may be shared with trusted third parties under the following circumstances:
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Service Providers: Including payment processors, couriers, and customer service platforms
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Legal Requirements: In response to legal obligations or valid legal requests
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Business Transfers: In the event of a merger, acquisition, or asset sale
🛡 How We Protect Your Information
We implement industry-standard safeguards, including:
✔ Data encryption during transmission
✔ Secure storage of personal information
✔ Regular monitoring for vulnerabilities and breaches
Please note: No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
👤 Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
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Access: Request a copy of the data we hold about you
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Correction: Update or correct your information
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Deletion: Request deletion of your personal data
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Opt-Out: Unsubscribe from marketing communications
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Data Portability: Request your data in a portable format
📧 To exercise any of these rights, please contact us at:
admin@hepralimited.com
🍪 Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and analyze traffic. For full details, please see our Cookie Policy.
🌐 Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting your personal information.
🚸 Children’s Privacy
We do not knowingly collect personal data from children under the age of 13. If you believe a child has submitted information to us, please contact us, and we will take steps to delete it promptly.
🔄 Changes to This Privacy Policy
We may update this policy from time to time to reflect legal, operational, or service-related changes. Please check back periodically for updates.
Effective Date: 7/7/2025
📧 Have questions or concerns?
Contact our admin team at: privacy@hepralimited.com