Preventing Fraud

🔐 How We Protect You

We take proactive steps to protect our customers and prevent fraud, including:

✅ Secure Transactions

  • All transactions are encrypted using industry-standard SSL (Secure Sockets Layer) technology.

  • Payment information is processed securely via trusted payment gateways.

For payment security concerns, contact:
📧 billing@hepralimited.com

✅ Account Protection

  • Customer passwords are securely encrypted.

  • We recommend using strong, unique passwords and changing them regularly.

For account-related security issues, contact:
📧 support@hepralimited.com

✅ Monitoring for Suspicious Activity

  • We continuously monitor for unauthorized access and suspicious transactions.

  • Transactions flagged for review are manually inspected and addressed.

If you notice unusual account activity, report it to:
📧 privacy@hepralimited.com

✅ Partnering with Trusted Vendors

  • We work exclusively with verified and reputable third-party service providers to ensure your data is handled securely.

Vendor-related inquiries can be directed to:
📧 admin@hepralimited.com


🛡️ How You Can Stay Safe

Fraud prevention is a shared responsibility. Protect yourself by following these guidelines:

❗ Beware of Phishing Scams

  • Avoid clicking on suspicious links or attachments from unknown sources.

  • Always verify sender details, especially in emails requesting personal or financial data.

Report phishing attempts to:
📧 privacy@hepralimited.com

🔐 Use Strong Passwords

  • Combine uppercase, lowercase, numbers, and symbols in your passwords.

  • Avoid reusing the same password across multiple platforms.

Need help updating your account security?
📧 support@hepralimited.com

🔎 Verify Website URLs

  • Only shop on our official site: www.hepralimited.com

  • Look for the "https://" prefix and the padlock icon in your browser’s address bar.

🧾 Monitor Your Accounts

  • Review your order history and payment statements regularly.

  • Alert your payment provider and us immediately if you detect suspicious activity.

Transaction-related inquiries:
📧 orders@hepralimited.com
Security concerns:
📧 privacy@hepralimited.com

📞 Contact Us Directly

If you receive unexpected communication claiming to be from Hepra Limited, do not respond. Instead, reach out to us via official channels:

General inquiries:
📧 info@hepralimited.com
Fraud/security concerns:
📧 privacy@hepralimited.com


🤝 Our Commitment to You

Hepra Limited is dedicated to maintaining a safe and secure experience for all our customers. By staying vigilant and working together, we can prevent fraud and ensure your personal data is protected.

Thank you for placing your trust in Hepra Limited.